NOMADHER PRIVACY POLICY
Last Updated: [April 26th, 2026]
Welcome to NomadHer! At NomadHer, your privacy and safety are our top priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Services").
Because NomadHer operates globally and serves users in the European Economic Area (EEA) and the United Kingdom (UK), this policy is designed to comply with the General Data Protection Regulation (GDPR) and the UK GDPR.
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1. DATA CONTROLLER IDENTITY
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For the purposes of the GDPR, the Data Controller responsible for your personal data is:
NomadHer.LTD
BIFC 55th floor, Nam-Gu, Busan, South Korea
Email: aloha@nomadher.com
Data Protection Officer (DPO): [Hyojeong KIM, aloha@nomadher.com]
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2. INFORMATION WE COLLECT
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We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Data"). The types of Personal Data we collect include:
A. Information You Provide Directly
- Account Data: Name, email address, password, date of birth, and profile picture.
- Identity Verification Data: Because NomadHer is a secure community for women, we may collect government-issued ID (e.g., passport, national ID) or a selfie video to verify your identity and gender. (Note: Identity documents are processed by our secure third-party verification partners and are not stored permanently on our general servers).
- Profile Data: Nationality, spoken languages, travel interests, biography, and travel plans.
- User Content: Posts, comments, messages, photos, and reviews you share within the community.
- Communications: Records of your interactions with our customer support team.
B. Information We Collect Automatically
- Device & Usage Data: IP address, device type, operating system, app version, unique device identifiers, and how you interact with our app (e.g., pages visited, features used).
- Location Data: With your explicit permission, we collect precise geolocation data to show you nearby travelers, events, and guides. You can revoke this permission at any time in your device settings.
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3. HOW WE USE YOUR INFORMATION & LEGAL BASIS
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Under the GDPR, we must have a valid legal basis to process your Personal Data. We process your data for the following purposes:
- Account Creation & Service Delivery: To create your account, provide the app's features, and manage your profile.
Legal Basis: Contractual Necessity
- Community Safety & Verification: To verify your identity as a female traveler and ensure a safe environment.
Legal Basis: Legitimate Interest & Consent
- Connecting Travelers: To show your profile to other verified users and match you with nearby travelers or events.
Legal Basis: Consent & Contractual Necessity
- Customer Support: To resolve technical issues or disputes.
Legal Basis: Legitimate Interest
- Service Improvement: To analyze user behavior, fix bugs, and improve the app.
Legal Basis: Legitimate Interest
- Marketing: To send you newsletters, travel tips, and promotional offers.
Legal Basis: Consent
- Legal Compliance: To respond to legal requests and prevent fraud.
Legal Basis: Legal Obligation
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4. HOW WE SHARE YOUR INFORMATION
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We do not sell your Personal Data. We only share it under the following circumstances:
- Other NomadHer Users: Your profile information (name, photo, bio, nationality) and user content are visible to other verified members of the NomadHer community to facilitate connections.
- Service Providers: We share data with trusted third-party vendors who assist us with IT infrastructure, identity verification, customer support, and analytics. These providers are bound by strict data processing agreements (DPAs).
- Legal & Safety: We may disclose your data if required by law, subpoena, or other legal processes, or to protect the safety, rights, or property of NomadHer, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
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5. INTERNATIONAL DATA TRANSFERS
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NomadHer operates globally. Your Personal Data may be transferred to, and processed in, countries outside of the EEA/UK (e.g., the United States or South Korea).
When we transfer your data internationally, we ensure it is protected by implementing appropriate safeguards in accordance with the GDPR, such as relying on Standard Contractual Clauses (SCCs) approved by the European Commission, or ensuring the destination country has an adequacy decision.
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6. DATA RETENTION
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We keep your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy:
- Account Data: Retained for as long as your account is active. If you delete your account, your data will be permanently deleted or anonymized within 30 days.
- Verification Data: Identity documents are typically deleted immediately after the verification process is complete, or held for a maximum of [Insert Number] days by our verification partner.
- Usage Data: Retained for up to [Insert Number] months for analytics purposes.
- Legal Obligations: We may retain certain data for longer periods if required by tax or legal obligations.
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7. YOUR GDPR PRIVACY RIGHTS
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If you are a resident of the EEA or the UK, you have the following rights regarding your Personal Data:
- Right to Access: You can request a copy of the Personal Data we hold about you.
- Right to Rectification: You can ask us to correct inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): You can request that we delete your account and Personal Data.
- Right to Restrict Processing: You can ask us to suspend the processing of your data under certain conditions.
- Right to Data Portability: You can request a structured, machine-readable copy of your data to transfer to another service.
- Right to Object: You can object to our processing of your data based on legitimate interests or for direct marketing.
- Right to Withdraw Consent: Where we rely on your consent (e.g., location tracking, marketing emails), you can withdraw it at any time.
How to exercise your rights: You can manage much of your data directly within the NomadHer app settings. To exercise any of the rights above, please contact us at [Insert Privacy Email Address]. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local Data Protection Authority (DPA).
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8. DATA SECURITY
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We implement robust technical and organizational measures to protect your data against unauthorized access, loss, or destruction. This includes encryption of data in transit (SSL/TLS) and at rest, secure server hosting, and strict access controls for our employees. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
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9. CHILDREN'S PRIVACY
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NomadHer is strictly for users aged 18 and older. We do not knowingly collect Personal Data from anyone under the age of 18. If we become aware that a child has provided us with Personal Data, we will take immediate steps to delete that information and terminate the account.
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10. CHANGES TO THIS POLICY
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We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through a prominent notice within the NomadHer app prior to the change becoming effective. Your continued use of the Services after the effective date constitutes your acceptance of the updated policy.
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11. CONTACT US
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If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:
Email: aloha@nomadher.com
Mailing Address: BIFC 55th floor, Nam-Gu, Busan, South Korea
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Disclaimer: This template provides a strong foundation based on GDPR requirements (Articles 13 and 14), but you should have qualified legal counsel review it to ensure full compliance with your specific data practices, local laws, and operational specifics.
Paris Office:
Station F, 5 Parvis Alan Turing, Paris, 75013, France
Seoul Office:
Chenonggyecheonro-85, 9th floor, Seoul, South Korea
Busan Office:
BIFC 55th floor, Nam-Gu, Busan, South Korea
General Contact
aloha@nomadher.com
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